3CX Version 12 is the most feature rich, stable and scalable 3CX Phone System to date and features completely new multi-platform clients for Windows, Android and iPhone.
3CX Frees the PBX from the Constraints of the Office & Desktop – and Delivers Mobility & Unified Communications
3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System and mobile device management solution, 3CX Mobile Device Manager, today launches 3CX Phone System 12 which puts unparalleled mobility and unified communications features in the palms of users’ hands, allowing them to break free from the constraints of the office and desktop environment.
New Features for 3CX Phone System v12
The Active Calls section within the Presence Information window is a great feature, as it allows group managers and users to view the presence of their colleagues while being able to manage calls. Group managers can perform a series of tasks such as pick up, divert and transfer calls with a few mouse clicks.
The Presence Information screen can be customized by dragging and dropping groups or the Active Calls section, and even move the elements onto your desktop to suit your needs.
3CXPhone for Windows can limit what call information is shown to the managers and users based on their extension groups. Extension group rights are used to determine what information is shown and to whom. For example, a manager in extension group A can manage calls of that group. The same manager might be a user in group B, meaning that he/she won’t have the same rights as they do in group A. Managers can see call details of any member of his/her group, independent of the call destination or origin.
3CXPhone’s Desk Phone Control Makes Calling Significantly Quicker
When in the office, users can increase their productivity by using the 3CXPhone CTI mode to control their IP phones from their desktop and initiate calls with a mouse click rather than manually typing in the phone number. Transfer calls with a mouse click rather than using an IP phone interface which may differ for each phone.
Setup Conference Calls in Seconds without Needing a Manual
Setting up conference calls with 3CX Phone System 12 is a breeze as the users can set up conference calls between colleagues and external callers with a few mouse clicks. While the user is on a call, they can elevate that call to a conference and add other callers from their phonebook, company phonebook or extensions.
Unmatched Mobility with PUSH Support
3CX is unique in its integration of PUSH Technology which means that 3CX can ‘wake up’ the phone when a new VoIP call comes in! Now Android and iPhone smartphones wake up when a call or chat message arrives, saving valuable battery time while still allowing you to be reachable on your extension anywhere, slashing company call costs as users can be reached via VoIP. As the calls are being sent via 3CX Phone System, users do not need to give out their mobile number either, ensuring a sustained level of privacy.
Increase Productivity with Outstanding Unified Communications Features
3CXPhone is fully geared to enhance the user’s productivity as it’s a featured unified communications client, not just a softphone. Users can check the status of other users and chat with them using the IM feature. They can also setup a conference call with just one click, view voicemails and call history from their smartphone & Windows desktop.
Beyond the Standard PBX and IP Phone Relationship
3CX’s partnership with the leading IP phone and VoIP gateway manufacturers ensures all products are fully tested and validated by 3CX before their release. This guarantees that there are no compatibility issues when using the new Yealink IP Phones and the Patton VoIP Gateways with 3CX Phone System.
Other New Features Include:
The new 3CXPhone app delivers true unified communications with presence, one click call conferencing, corporate instant messaging and a softphone with integrated PUSH technology. Other new intuitive features include:
- Download 3CX Phone System Version 12
- Download the 3CXPhone Client for Windows
- Download the 3CX CRM Setup for Version 12